Terms & Conditions
Welcome to Nirzari, where tradition meets fashion.
By using our website www.nirzari.in or purchasing our products, you agree to the Terms & Conditions mentioned below.
Please read them carefully before placing an order.
1. About Nirzari
Nirzari is a women’s ethnic wear brand offering handcrafted kurtis, kurti sets, tunics, gowns, and designer ethnic wear.
Our products are sold online through our official website and offline through select retailers across India.
2. Eligibility to Use
By using our website or placing an order, you confirm that:
You are 18 years or older
You are using the website for personal, non-commercial use
You will provide accurate contact, billing, and shipping information
Nirzari reserves the right to refuse service, cancel orders, or block accounts engaged in fraudulent or suspicious activity.
3. Product Information & Accuracy
We put great effort into ensuring accurate product descriptions such as:
Fabric details
Colors & prints
Sizes
Handwork & embroidery details
However, due to the nature of handcrafted items:
Color variations may occur due to lighting & screen settings
Measurements may vary slightly (1–2 inches)
Fabric textures & prints may differ slightly between batches
Stock availability may change without prior notice
These natural variations are not considered defects.
4. Pricing, Taxes & Payments
All prices are listed in Indian Rupees (INR)
Prices may change without prior notice
Final payable amount includes applicable GST
We accept payments via trusted online payment gateways
An order is considered confirmed only after successful payment
Nirzari does not store your card or payment details.
5. Order Acceptance & Cancellation
Your Order:
Once an order is placed, it is automatically processed and cannot be cancelled or modified by the customer.
Our Rights:
Nirzari may cancel an order due to:
Stock unavailability
Payment failure
Incorrect shipping details
Technical issues
Suspected fraudulent activity
In such cases, refunds (if any) are initiated to the original payment source.
6. Shipping, Delivery & Delays
Orders are shipped within 2–5 working days
Delivery timelines depend on your location and courier partner
Shipping charges (if applicable) are shown at checkout
Nirzari is not liable for delays caused by:
Courier issues
Weather conditions
Festivals & holidays
Strikes or government restrictions
For more details, see our Shipping & Delivery Policy.
7. Return, Exchange & Refund Policy
Returns or exchanges are allowed only as per our official Return & Refund Policy.
A product is NOT eligible for return if:
It is used, washed, or altered
Tags or original packaging are missing
It is a part of Sale/Discount collection
It is damaged due to customer handling
It is a size-related complaint within the acceptable tolerance (1–2 inches)
Refunds, replacements, or credits are processed as per policy.
8. Intellectual Property Rights
All the following belong exclusively to Nirzari:
Designs
Product photographs
Text descriptions
Website content
Logos & branding
You may not copy, edit, reproduce, or resell any content or designs without written permission. Legal action may be taken for misuse.
9. Limitation of Liability
Nirzari is not responsible for:
Minor color or size variations
Courier delays or shipment misuse
Wrong address provided by the customer
Any loss or damage after the product is delivered
Misuse of product post-delivery
Our liability, if any, is limited to the value of the purchased product only.
10. Privacy & Data Protection
We value your privacy.
All personal information is handled securely as per our Privacy Policy and is used only for order processing, communication, and service improvement.
We never sell, share, or misuse customer data.
11. Changes to Terms
Nirzari may update these Terms & Conditions periodically.
Continued use of the website means you accept the updated terms.
12. Contact Us
For any support, queries, or assistance:
📱 WhatsApp: +91 87796 14974
📧 nirzari.clothing@gmail.com
📞 022-24301116 / 18 / 20
📍 Dadar (W), Mumbai – 400028, India
You may also submit your request using the contact form available on our Contact Us page.
*Last Updated: 23-11-2025