Privacy Policy

At Nirzari, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us through any platform.

By using our website www.nirzari.in, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

When you place an order, contact us, or fill out a form:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Order details

  • Payment information (processed securely by payment gateways)

1.2 Non-Personal Information

Automatically collected through cookies, analytics, or browser tools:

  • Device information

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

  • Referral sources

1.3 Communication Data

  • WhatsApp conversations

  • Email conversations

  • Contact form submissions

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Respond to inquiries

  • Improve our website and services

  • Send order updates, confirmations, and support messages

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and ensure website security

We do not sell or rent your personal data to any third party.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve browsing experience

  • Remember your preferences

  • Analyze website performance

  • Show relevant products and offers

You can disable cookies through your browser settings, but some features may not work correctly.

4. Third-Party Services We Use

Your data may be shared with trusted partners only for essential operations:

  • Payment gateways (Razorpay / Paytm / etc.)

  • Shipping and logistics partners

  • Email/WhatsApp communication tools

  • Analytics tools (Google Analytics, Meta Pixel)

  • Website hosting & backup providers

These third parties follow strict data protection standards.

5. Payment Security

We do not store your card or banking details.

All payments are processed through secure, PCI-compliant payment gateways with 128-bit/256-bit SSL encryption.

6. WhatsApp & Email Communication

When you contact us on WhatsApp or Email, you voluntarily share your contact information.

We use this information only to:

  • Assist you

  • Provide service updates

  • Respond to queries

You can request deletion anytime.

7. Data Storage & Protection

We take strong measures to safeguard your data:

  • SSL-encrypted website

  • Secure servers

  • Limited access to personal data

  • Regular security checks

However, no online transmission is ever 100% secure. You use the website at your own risk.

8. Your Rights

You may request at any time:

  • Access to your data

  • Correction of incorrect details

  • Deletion of your stored information (where legally allowed)

  • Opt-out from marketing communications

To request this, email:
📧 nirzari.clothing@gmail.com

9. Return, Refund & Shipping Policies

Please refer to our separate Return & Refund Policy and Shipping Policy pages.

10. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect children’s data.

11. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with the latest date.

12. Contact Us

For privacy concerns, data deletion, or any questions, contact us:

📧 nirzari.clothing@gmail.com
📞 022-24301116 / 18 / 20
📍 Dadar (W), Mumbai – 400028, India

You may also submit your request using the contact form available on our Contact Us page.

*Last Updated: 21-11-2025

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