Privacy Policy
At Nirzari, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us through any platform.
By using our website www.nirzari.in, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information:
1.1 Personal Information
When you place an order, contact us, or fill out a form:
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Name
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Email address
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Phone number
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Billing & shipping address
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Order details
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Payment information (processed securely by payment gateways)
1.2 Non-Personal Information
Automatically collected through cookies, analytics, or browser tools:
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Device information
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IP address
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Browser type
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Pages visited
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Time spent on the website
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Referral sources
1.3 Communication Data
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WhatsApp conversations
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Email conversations
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Contact form submissions
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Respond to inquiries
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Improve our website and services
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Send order updates, confirmations, and support messages
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Send promotional offers (only if you opt-in)
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Prevent fraud and ensure website security
We do not sell or rent your personal data to any third party.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve browsing experience
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Remember your preferences
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Analyze website performance
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Show relevant products and offers
You can disable cookies through your browser settings, but some features may not work correctly.
4. Third-Party Services We Use
Your data may be shared with trusted partners only for essential operations:
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Payment gateways (Razorpay / Paytm / etc.)
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Shipping and logistics partners
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Email/WhatsApp communication tools
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Analytics tools (Google Analytics, Meta Pixel)
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Website hosting & backup providers
These third parties follow strict data protection standards.
5. Payment Security
We do not store your card or banking details.
All payments are processed through secure, PCI-compliant payment gateways with 128-bit/256-bit SSL encryption.
6. WhatsApp & Email Communication
When you contact us on WhatsApp or Email, you voluntarily share your contact information.
We use this information only to:
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Assist you
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Provide service updates
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Respond to queries
You can request deletion anytime.
7. Data Storage & Protection
We take strong measures to safeguard your data:
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SSL-encrypted website
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Secure servers
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Limited access to personal data
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Regular security checks
However, no online transmission is ever 100% secure. You use the website at your own risk.
8. Your Rights
You may request at any time:
Access to your data
Correction of incorrect details
Deletion of your stored information (where legally allowed)
Opt-out from marketing communications
To request this, email:
📧 nirzari.clothing@gmail.com
9. Return, Refund & Shipping Policies
Please refer to our separate Return & Refund Policy and Shipping Policy pages.
10. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect children’s data.
11. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be posted on this page with the latest date.
12. Contact Us
For privacy concerns, data deletion, or any questions, contact us:
📧 nirzari.clothing@gmail.com
📞 022-24301116 / 18 / 20
📍 Dadar (W), Mumbai – 400028, India
You may also submit your request using the contact form available on our Contact Us page.
*Last Updated: 21-11-2025
